Effective Date: 4/7/25
GermSmart Commercial Cleaning (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights related to that information, including communications via SMS (text messaging).
When you interact with GermSmart Commercial Cleaning, we may collect the following personal information:
Full name
Email address
Phone number
We do not collect location data, browsing history, payment details, or sensitive personal information.
We use the personal information you provide to:
Respond to service requests and provide cleaning estimates
Schedule and confirm appointments
Send service updates and follow-ups
Provide billing notifications
Send occasional promotional offers (only if you opt in)
Improve our services and user experience
Your information is never sold or shared with third parties for marketing purposes.
We do not share your personal information with third parties for advertising or marketing.
We may share your data with trusted service providers only as needed to deliver services (e.g., SMS delivery platforms or form hosting providers), and only under secure and confidential agreements.
Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you consent to receive SMS messages from GermSmart, messages may include communication with employees for follow-ups or updates related to services, such as:
1. Ready for a cleaner, healthier space? GermSmart Cleaning offers residential and commercial cleaning with eco-friendly products and professional care.
Text back to schedule your free quote!
Just reply “STOP” to this message, and we’ll remove you from our list.
2. From deep cleaning to routine office maintenance, GermSmart Cleaning is here to keep your space spotless and germ-free. Affordable, reliable, and customized to your needs.
Reply to learn more!
Just reply “STOP” to this message, and we’ll remove you from our list.
3. Thank you for considering GermSmart Cleaning! We offer top-to-bottom cleaning, disinfecting, move-in/move-out services, and more. Serving homes and businesses with trusted, detailed service.
Reply STOP to opt out.
Message frequency may vary depending on service activity, but users may receive up to 2 messages per week related to updates or follow-ups.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. Additional charges may apply if messages are received internationally.
You may opt in to receive SMS messages from GermSmart Commercial Cleaning in the following way:
Completing and submitting an online form with the SMS consent checkbox selected
You may opt out at any time by:
Replying “STOP” to any SMS message received
Contacting GermSmart directly to request removal from SMS communications
For assistance:
Reply with the keyword HELP
Or contact us directly at 646-681-5426
Additional Option: If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked on our forms.
Message and data rates may apply
Opt out any time by replying “STOP”
For help, reply “HELP” or visit this Privacy Policy page
Message frequency may vary
Please note:
Due to new rules introduced by mobile carriers (TCR), some SMS messages may be subject to delays or rejections depending on message content and format. GermSmart is monitoring these changes and will work to ensure reliable communication.
You have the following options regarding your personal information:
Opt out of SMS by replying “STOP” at any time
Contact us to request access or deletion of your stored data
Leave SMS consent boxes unchecked on our online forms to avoid enrollment
We may occasionally update this Privacy Policy. When changes are made, we will update the effective date at the top of this page. Continued use of our services after changes means you accept the updated terms.